Subprocessor
Hosting provider
- Purpose:
- Cloud infrastructure, data storage, and managed databases.
- Location:
- EU
Transparency & trust
Subprocessors
We collaborate with a small group of specialized providers to keep Facturium secure, reliable, and compliant. Each subprocessor is vetted and bound by written agreements aligned with EU data protection law.
Coverage
100%
Primary subprocessors operate within the European Union.
Review cadence
Periodically
Reviewed periodically and upon any material change.
Notification window
30d
We notify customers at least 30 days before onboarding a new subprocessor.
Current roster
Operational subprocessors
Each provider handles a clearly defined function. The scope of data shared is limited to what is essential for their mandate.
Last updated December 2025
Subprocessor
Backup provider (disaster recovery)
- Purpose:
- Encrypted backups, long-term retention, and disaster recovery drills.
- Location:
- EU
Subprocessor
Email delivery platform
- Purpose:
- Transactional emails, verification messages, and service notifications.
- Location:
- EU (primary)
Subprocessor
Monitoring & logging provider
- Purpose:
- Real-time observability, performance metrics, and error tracking.
- Location:
- EU
Facturium may update this roster from time to time. Where required, customers will receive prior notice and an opportunity to object in accordance with our Data Processing Agreement.
Need more details?
Request our vendor due-diligence pack
We can share information about our security controls, internal assessments, and data protection practices under NDA. Reach out to our security & privacy team to get started.